Account Administrator | General user |
---|---|
Able to change own password (Note: LawNet Account Administrator is able to reset General User’s password) | Only able to change own password |
Able to view all users’ charges | Only able to view own charges |
Every week, instruction will be sent to the customers’ banks for deduction on Tuesday (for transactions incurred from last Monday to Sunday). The banks will only notify us of the deduction status on Thursday (unsuccessful) and Saturday (successful). In the event of unsuccessful deduction, the amount will be accumulated and sent out in the following week’s collection. We will notify the customer via fax and a surcharge will be imposed on the outstanding balances. For customers using HDB Resalenet, the amount due will be deducted by HDB daily.
Every week, the system will withdraw from the available deposit balance on Sunday (for transactions incurred from last Monday to Sunday). We will notify customers who require deposit top up via fax on a bi-monthly basis. A surcharge will be imposed on the outstanding balances. The Account Administrator can track the movement of their monthly deposit by accessing the ‘Deposit Enquiry’ function.
Transactions will be sent to the card centre daily. A surcharge will be imposed on outstanding balances.
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